Thank you for choosing aethernexusseducellc.com. We hope every customer is satisfied with their purchase. If you are not satisfied with the product you received, you can apply for a return and refund according to the following refund policy.
1. Return Period
Customers can submit a return request within 30 days of receiving the product.
Return requests submitted after 30 days may not be approved.
2. Return Requirements
To ensure a smooth return process, returned items must meet the following conditions:
The product must be returned unused and in a condition that does not affect resale;
The product should be returned in its original packaging, with all accessories and related items intact;
Customers need to provide order information so we can verify the purchase record; Some items that are unsaleable due to use, damage, or missing accessories may not meet the return requirements.
3. Return Process
To apply for a return, please contact us first through the following methods:
Email: carrie@aethernexusseducellc.com
Please provide the following in your email:
Order number;
Purchased product information;
Reason for return;
Related photos of the product (if the product has quality issues).
After receiving your application, we will provide subsequent return instructions.
4. Refund Processing Time
Once we receive and inspect the returned product, we will begin processing the refund.
Refund review and processing time: Usually around 3 business days;
The exact arrival time of the refund may vary depending on the payment method and bank processing time.
The refund will be returned using the original payment method.
5. Damaged or Incorrect Products
If you receive a product with quality issues, shipping damage, or the wrong product, please contact us promptly. We will assist in handling the situation and provide appropriate solutions based on the specific circumstances.
6. Order Cancellation
If you need to cancel your order, please contact us as soon as possible. Once your order enters the shipping process, it may be impossible to cancel. You can apply for a return after receiving the goods, following the standard return procedure.
7. Return Address
Please send returned items to the following address:
Aether Nexus Seduce LLC
3395 E BEECHNUT PL
CHANDLER, AZ 85249
United States
Please do not send items back without confirmation, as this may affect the return processing time.
8. Contact Us
If you have any questions about our refund policy, please contact us:
Company Name: Aether Nexus Seduce LLC
Website: aethernexusseducellc.com
Phone: +1 9432491470
Email: carrie@aethernexusseducellc.com
We will do our best to provide you with timely and convenient after-sales support and ensure your shopping experience is handled properly.